1. General Policy

1.1 Refunds will be issued at the discretion of Aakallki beauty and wellness Centre, based on the criteria outlined below.

1.2 Requests for refunds must be made in writing and sent to info@aakallki.com or submitted in person at our center.

2. Treatment Services

2.1 Cancellation and Refunds for Prepaid Treatments:

If you cancel your appointment at least 24 hours in advance, you are eligible for a full refund of the prepaid amount.

Cancellations made less than 24 hours in advance may incur a cancellation fee of [specific amount or percentage], with the remaining balance refunded.

No-shows or cancellations made on the day of the appointment will not be eligible for a refund.

2.2 Unsatisfactory Service:

If you are unsatisfied with a service, please inform us immediately. We will strive to address your concerns. If a resolution cannot be reached, a partial or full refund may be issued at the discretion of the management.

3. Products

3.1 Return and Refund Policy for Products:

Products purchased from Aakallki beauty and wellness Centre can be returned within 14 days of purchase, provided they are unopened, unused, and in their original packaging.

To initiate a return, please bring the product to our center along with the receipt or proof of purchase.

Once the return is approved, a full refund will be processed using the original method of payment.

3.2 Defective or Damaged Products:

If you receive a defective or damaged product, please contact us within 7 days of receiving the product.

We will provide a replacement or a full refund, including any shipping costs incurred.

4. Packages and Memberships

4.1 Cancellation of Packages:

Packages purchased in advance are non-refundable. However, if you are unable to use the services due to medical reasons, please provide a medical certificate, and we will consider a partial refund or credit towards future services.

4.2 Memberships:

Membership fees are non-refundable. In exceptional circumstances, such as relocation or prolonged illness, a partial refund may be considered at the discretion of the management.

5. Payment Disputes

5.1 If you believe there has been an error in billing or payment, please contact us immediately at [info@aakallki.com] or [97906 62908]. We will review and address the issue promptly.

Contact Information

If you have any questions or concerns regarding our refund policy, please contact us at:

Aakallki Beauty and Wellness Center:
[info@aakallki.com]

By using our services, you acknowledge that you have read and understood this refund policy.